Terms and Conditions

At Clark Editions, we work with a range of independent artists, each with their own production methods, fulfilment processes, and operational considerations. Because of this, certain policies may vary between artworks and collections.

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The information below outlines how key policies are generally managed across our platform. Where artist-specific conditions apply, these will always be clearly displayed at checkout and on the relevant product page prior to purchase.

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Shipping

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Shipping arrangements may vary depending on the artist responsible for the work. Full shipping details, including estimated delivery timeframes, available destinations, and any associated costs, will be provided at checkout based on the specific artwork selected.

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Delivery timeframes are estimates only and may be influenced by production schedules, location of the artist, courier services, and customs processing where applicable.

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We will always do our best to support and accommodate reasonable shipping requests. However, final arrangements may depend on the artist’s location and operational capacity.

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Returns and Refunds

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Due to the nature of limited edition artworks, returns are generally not accepted for change of mind.

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If an artwork arrives damaged, defective, or incorrect, the issue must be reported to us within the timeframe specified at checkout or in the order confirmation email, including supporting photographs.

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Where a return, replacement, or refund is approved, resolution will be determined on a case-by-case basis in consultation with the artist and may include repair, replacement, or refund at our discretion, in line with applicable consumer law.

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Damage and Transit Issues

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Responsibility for artworks during transit depends on the fulfilment arrangement of the specific artist. In most cases, artworks are carefully packaged to industry standards and dispatched directly by the artist or their designated fulfilment partner.

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If damage occurs during transit, we will assess the situation in collaboration with the artist and shipping provider. Claims may require photographic evidence and original packaging to be retained for review.

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Artist Variations

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Policies relating to shipping, returns, refunds, and fulfilment may differ between artists represented by Clark Editions. This reflects the independent nature of each artist’s practice.

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All artist-specific conditions will be clearly communicated at the point of purchase. By completing an order, you acknowledge and accept the terms relevant to the specific artwork you are purchasing.

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Customer Support

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Clark Editions is committed to providing a supportive and responsive customer experience. While policies may vary between artists, we will always make reasonable efforts to assist with enquiries, resolve issues, and accommodate customer requests where possible, taking into account artist location, production constraints, and operational considerations.

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If you have any questions regarding a specific artwork or policy before purchasing, please contact us and we will be happy to assist.